Need help?

Warranty

1. What a warranty covers

2. Check the product page

3. How to make a claim

4. What we need from you

5. Contact

Warranty

1. What a warranty covers

If a product has a warranty, it is stated on that product page. Coverage, if any, is limited to manufacturing faults in normal household use. Wear, misuse, outdoor use (unless specified), or unauthorised modification are not covered unless we say otherwise in writing.

2. Check the product page

Always read the product page before you buy. If warranty is not listed, ask on WhatsApp. We do not claim lifetime durability, waterproofing, or termite-proofing unless a specific product page says so in verified specs.

3. How to make a claim

Message WhatsApp at +91 99601 42392 or email furnieshloop@gmail.com with photos, your order number, and a short description of the fault. We will confirm whether the issue is covered and the next step.

4. What we need from you

Keep proof of purchase. Reasonable access for inspection may be needed. We may repair, replace, or refund at our discretion where a covered fault is confirmed.