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FAQs

How To Buy

You can buy in two ways. Add a product to cart and check out, or tap WhatsApp Enquiry on the product page. We currently serve Ratnagiri District; delivery outside this area is confirmed at checkout.

Yes. Shopify checkout lets you order as a guest. Creating an account is optional and only helps you see past orders.

Tap WhatsApp Enquiry on a product. The message includes the product name and page link. Send it to +91 99601 42392. We typically reply during 10:00–18:00 IST, Monday–Saturday.

Payment methods available at checkout are the ones enabled on this store. If a method does not appear, message us on WhatsApp and we will confirm what is available for your order.

Message us on WhatsApp as soon as you can, with your order number. If the order has not been processed, we will try to update it. Once it is in production or dispatched, changes may not be possible.

Delivery & assembly

We currently serve Ratnagiri District. Delivery to other areas is confirmed at checkout or on WhatsApp. We do not publish a free-shipping promise.

Timelines depend on the product and whether it is ready or made to order. We confirm processing time and delivery charges before you pay, or in the WhatsApp conversation.

Assembly details are listed on the product page when we have them. If a product needs on-site assembly, we will say so before you confirm the order. Message WhatsApp if the page is unclear.

Keep the packaging and photograph the damage. Message WhatsApp at +91 99601 42392 or email furnieshloop@gmail.com as soon as you can. We will tell you the next step for that order.

Returns, warranty & support

Return, refund and cancellation terms are confirmed with your order. Message us on WhatsApp before returning anything. We do not offer a blanket 14-day returns promise on every product.

If a refund is agreed, it is processed to the original payment method. Timing depends on the payment provider. We will confirm when we have issued it.

Warranty, if any, is stated on the product page. If it is not listed, ask on WhatsApp before you buy. We do not claim lifetime durability or unverified material benefits.

WhatsApp Enquiry at +91 99601 42392, email furnieshloop@gmail.com, or the form on the Contact page. We typically reply 10:00–18:00 IST, Monday–Saturday. Address: Sadavali MIDC, opp. ADLER COMPANY, Devrukh, Sadavali, Maharashtra 415804.