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Returns & refunds

1. How to request a return or cancellation

2. Cancellation

3. Returns and refunds

4. Made-to-order items

5. Contact

Returns, refunds & cancellation

1. How to request a return or cancellation

Message WhatsApp at +91 99601 42392 or email furnieshloop@gmail.com with your order number and the reason. Do not ship a product back until we confirm the next step.

2. Cancellation

If the order has not been processed, we will try to cancel it. Once an item is in production or dispatched, cancellation may not be possible. We will say so clearly when you message us.

3. Returns and refunds

Return and refund terms are confirmed with your order. We do not offer a blanket 14-day returns guarantee on every product. If a refund is agreed, it is sent to the original payment method. Timing depends on the payment provider.

4. Made-to-order items

Made-to-order or custom-finish items may not be returnable once production has started, except where we agree a fault or damage claim. Ask before you order if this matters to you.